Transparency Report

1 January 2019 – 30 June 2019

Released: 25 November 2019
Last Updated: 25 November 2019

Snapchat Transparency Reports are released twice a year. These reports provide important insight into the volume and nature of governmental requests for Snapchatters’ account information and other legal notifications.

Since 2015, our policy has been to notify Snapchatters when we receive legal proceedings seeking their account information, with exceptions for cases where we are legally prohibited from doing so, or when we believe there are exceptional circumstances (such as child exploitation or an imminent risk of death or bodily harm).

At Snap, we support industry-wide efforts to improve content moderation reporting and transparency practices. We recognise that technology platforms facilitate content creation, sharing and retention in vastly different ways. As our platform evolves, so too will Snap Transparency Reports, laying the groundwork to publish new categories of information to inform our community in the future.

For more information about how we handle law enforcement data requests, please take a look at our Law Enforcement Guide, Privacy Policy and Terms of Service.

United States criminal legal requests

Requests for user information in accordance with US legal process:

Category Requests Account identifiers Percentage of requests where some data was produced
Total 10,061 16,058 80%
Subpoena 2,214 4,122 76%
PRTT 87 139 90%
Court Order 222 413 87%
Search Warrant 6,325 9,707 83%
EDR 1,106 1,310 65%
Wiretap Order 9 18 89%
Summons 98 349 85%

International Government Information Requests

Requests for user information from government entities outside the United States.

Country Emergency requests Account Identifiers for Emergency Requests Percentage of emergency requests where some data was produced Other information requests Account Identifiers for Other Requests Percentage of other information requests where some data was produced
Total 665 812 63% 625 917 0%
Argentina 0 0 0% 1 1 0%
Australia 11 14 55% 17 26 0%
Austria 1 1 100% 7 7 0%
Bahrain 1 1 100% 0 0 0%
Belgium 1 2 100% 11 11 0%
Brazil 0 0 0% 1 1 0%
Canada 161 181 70% 7 15 14%
Denmark 2 2 50% 37 46 0%
Estonia 0 0 0% 3 4 0%
France 44 54 32 74 116 0%
Germany 39 47 56% 117 186 0%
India 3 7 0% 15 26 0%
Ireland 1 1 100% 1 1 0%
Israel 1 1 100% 0 0 0%
Jordan 0 0 0% 2 2 0%
Latvia 0 0 0% 1 1 0%
Lithuania 0 0 0% 1 1 0%
North Macedonia 0 0 0% 1 1 0%
Malta 0 0 0% 1 1 0%
Monaco 4 5 25% 2 6 0%
Netherlands 24 31 54% 2 2 0%
New Zealand 2 2 0% 1 2 0%
Norway 17 22 71% 33 51 0%
Pakistan 1 1 0% 0 0 0%
Poland 3 5 33% 14 29 0%
Qatar 2 2 50% 0 0 0%
Saudi Arabia 1 1 100% 0 0 0%
Slovenia 0 0 0% 1 1 0%
Sweden 9 11 33% 23 27 0%
Switzerland 10 11 60% 10 17 0%
United Arab Emirates 15 17 73% 0 0 0%
United Kingdom 312 393 67% 242 336 1%

United States national security requests

Requests for user information pursuant to national security legal process.

National security Requests Account identifiers*
NSLs and FISA Orders/Directives 0-249 1250-1499

Governmental Content Removal Requests

This category identifies demands by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.

Removal requests Percentage of requests where some content was removed
26 8%

Note: when we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.

This category identifies demands by a government entity to remove content that would be a violation under our Terms of Service or Community Guidelines.

Country Number of requests Number of posts removed or restricted or number of accounts suspended
Australia 42 55
France 46 67
Iraq 2 2
New Zealand 19 29
Qatar 1 1
United Kingdom 17 20

Copyrighted Content Takedown Notices (DMCA)

This category lists any valid takedown notices we received under the Digital Millennium Copyright Act.

DMCA takedown notices Percentage of requests where some content was removed
50 34%
DMCA Counter-Notices Percentage of requests where some content was reinstated
0 N/A

* "Account identifiers" refers to the number of identifiers (e.g. username, email address, phone number, etc.) specified by law enforcement in legal proceedings when requesting user information. Some legal proceedings may include more than 1 identifier. In some instances, multiple identifiers may identify a single account. In instances where a single identifier is specified in multiple requests, each instance is included.