Transparency Report

1 July 2017 – 31 December 2017

Released: 15 May 2018
Last Updated: 15 May 2018

Snapchat Transparency Reports are released twice a year. These reports provide important insight into the volume and nature of governmental requests for Snapchatters' account information and other legal notifications.

Since 15 November 2015, our policy has been to notify Snapchatters when we receive legal process asking for their account information, with exceptions for cases where we are legally prohibited from doing so, or when we believe there are exceptional circumstances (like child exploitation or an imminent risk of death or bodily harm).

For more information about how we handle law enforcement data requests, please take a look at our Law Enforcement Guide, Privacy Policy and Terms of Service.

United States criminal legal requests

Requests for user information in accordance with US legal process:

Reporting period Requests Account identifiers Percentage of requests where some data was produced
1 July 2017 – 31 December 2017 5094 8528 88%
Subpoena 1401 2573 89%
PRTT 23 26 91%
Court order 151 236 82%
Search warrant 3151 5221 88%
EDR 356 436 83%
Wiretap order 12 36 100%
Summons 76 151 99%

International government information requests

Requests for user information from government entities outside the United States.

Reporting period Emergency requests Account Identifiers for Emergency Requests Percentage of emergency requests where some data was produced Other information requests Account Identifiers for Other Requests Percentage of other information requests where some data was produced
1/7/2017 – 31/12/2017 193 206 81% 304 374 0%
Argentina 0 N/A N/A 5 6 0%
Australia 6 6 33% 14 12 0%
Austria 0 N/A N/A 0 N/A N/A
Brazil 0 N/A N/A 0 N/A N/A
Canada 74 79 81% 3 2 0%
Denmark 2 2 50% 13 15 0%
France 6 5 50% 61 74 0%
Germany 1 1 100% 23 26 0%
India 0 N/A N/A 12 15 0%
Ireland 0 N/A N/A 1 1 0%
Israel 1 1 0% 1 0 0%
Netherlands 2 3 100% 2 2 0%
Norway 3 3 100% 14 20 0%
Poland 2 2 100% 3 1 0%
Spain 0 N/A N/A 1 1 0%
Sweden 1 1 100% 13 11 0%
Switzerland 4 4 75% 4 8 0%
UAE 0 N/A N/A 0 N/A N/A
UK 91 99 77% 134 180 1%

United States national security requests

Requests for user information pursuant to national security legal process.

National security Requests Account identifiers*
1 July 2017 – 31 December 2017
NSLs and FISA Orders/Directives 0–249 0–249

Governmental content removal requests

This category identifies demands by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.

Reporting period Removal requests Percentage of requests where some content was removed
1 July 2017 – 31 December 2017 3 100%
Saudi Arabia 1 100%
United Arab Emirates 1 100%
Bahrain 1 100%

Note: although we don't formally track when we remove content that violates our policies when a request has been made by a governmental entity, we believe it is an extremely rare occurrence. When we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.

Copyrighted content takedown notices (DMCA)

This category lists any valid takedown notices we received under the Digital Millennium Copyright Act.

Reporting period DMCA takedown notices Percentage of requests where some content was removed
1 July 2017 – 31 December 2017 48 37.5%
Reporting period DMCA counter-notices Percentage of requests where some content was reinstated
1 July 2017 – 31 December 2017 0 N/A

* "Account identifiers" refers to the number of identifiers (e.g. username, email address, phone number, etc.) specified by law enforcement in legal proceedings when requesting user information. Some legal proceedings may include more than 1 identifier. In some instances, multiple identifiers may identify a single account. In instances where a single identifier is specified in multiple requests, each instance is included.