Government Requests and Copyrighted Content Takedown Notices (DMCA)

July 1, 2021 – December 31, 2021

A critical part of our work to make Snapchat safer is working with law enforcement and government agencies to fulfill valid requests for information to assist in investigations. We also work to proactively escalate any content that could involve imminent threats to life.

While content on Snapchat is ephemeral, we work to preserve and provide account information to government agencies in accordance with applicable law. Once we have received and established the validity of a legal request for Snapchat account records — which is important in verifying the request is being made by a legitimate law enforcement or government agency and not a bad actor — we respond in compliance with applicable law and privacy requirements.

The chart below details the types of requests we support from law enforcement and government agencies, including subpoenas and summons, court orders, search warrants, and emergency disclosure requests.

United States Government Information Requests

Requests for User Information from U.S. government entities.

CategoryRequestsAccount IdentifiersPercentage of requests where some data was produced
Total20,92032,95579%
Subpoena / Summons4,90910,20179%
Pen Register/Trap-and-Trace (PRTT)37648685%
Court Order29450283%
Search Warrant13,21519,16182%
Emergency Disclosure Request (EDR)2,0852,51859%
Wiretap Order418793%

International Government Information Requests

Requests for User Information from government entities outside the United States.

CountryEmergency RequestsAccount Identifiers* for Emergency RequestsPercentage of emergency requests where some data was producedOther Information RequestsAccount Identifiers for Other RequestsPercentage of other information requests where some data was produced
Total1,4481,78560%10,15914,15464%
Argentina000%110%
Australia375132%27740121%
Austria23100%32450%
Bangladesh110%000%
Belgium5540%27335359%
Canada40346663%22031263%
Czech Republic000%110%
Denmark2250%1212100%
Estonia000%550%
Finland8963%110%
France10913335%2,2703,60157%
Germany9112255%1,6151,97653%
Greece000%4120%
Hungary000%470%
Iceland110%000%
India91011%15322059%
Ireland5520%57660%
Israel2250%000%
Italy000%5210%
Jersey000%110%
Jordan110%550%
Lithuania000%330%
Luxembourg110%450%
Malta2250%220%
Mexico000%110%
Monaco110%11250%
Netherlands7771%13813264%
New Zealand122142%345056%
Norway537349%36793%
Pakistan220%4100%
Poland11100%27510%
Portugal000%8190%
Qatar110%460%
Romania000%110%
Russian Federation110%000%
S. Korea (Republic of Korea)000%110%
Serbia000%330%
Singapore000%220%
Spain110%790%
Sweden101650%6651,25590%
Switzerland172553%34393%
Turkey000%330%
United Arab Emirates81113%210%
United Kingdom65581168%4,1345,11977%

* “Account Identifiers” reflects the number of identifiers (e.g., username, email address, and phone number) specified by law enforcement in legal process when requesting user information. Some legal process may include more than one identifier. In some instances, multiple identifiers may identify a single account. In instances where a single identifier is specified in multiple requests, each instance is included.

United States National Security Requests

Requests for User Information pursuant to U.S. national security legal process. The following includes National Security Letters (NSLs) and Foreign Intelligence Surveillance (FISA) Court Orders/Directives.

National SecurityRequestsAccount Identifiers*
NSLs and FISA Orders/Directives0-2492,250-2,499

Governmental Content Removal Requests

This category identifies demands made by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.

Removal RequestsPercentage of requests where some info was removed
20%

Note: Although we do not formally track when we remove content that violates our policies when a request has been made by a governmental entity, we believe it is an extremely rare occurrence. When we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.

Copyrighted Content Takedown Notices (DMCA)

This category reflects any valid takedown notices we received under the Digital Millennium Copyright Act.

DMCA Takedown NoticesPercentage of requests where some content was removed
31572%
DMCA Counter-NoticesPercentage of requests where some content was reinstated
0N/A

Trademark Notices

Trademark NoticesPercentage of requests where some content was removed
9645%