Transparency Report

July 1, 2019 - December 31, 2019

Released: May 27, 2020
Last Updated: May 27, 2020

Snapchat Transparency Reports are released twice a year. These reports provide important insight into the volume and nature of governmental requests for Snapchatters' account information and other legal notifications.

Since November 15, 2015, our policy has been to notify Snapchatters when we receive legal process seeking their account information, with exceptions for cases where we are legally prohibited from doing so, or when we believe there are exceptional circumstances (like child exploitation or an imminent risk of death or bodily injury).

For more information about how we handle law enforcement data requests, please take a look at our Law Enforcement Guide, Privacy Policy, and Terms of Service.

United States Criminal Legal Requests

Requests for User Information pursuant to U.S. legal process.

Category Requests Account Identifiers Percentage of requests where some data was produced
Total 11,903 19,214 78%
Subpoena 2,398 4,812 75%
PRTT 92 141 85%
Court Order 206 475 82%
Search Warrant 7,628 11,452 81%
EDR 1,403 1,668 67%
Wiretap Order 17 35 82%
Summons 159 631 86%

International Government Information Requests

Requests for User Information from government entities outside the United States.

Country Emergency Requests Account Identifiers for Emergency Requests Percentage of emergency requests where some data was produced Other Information Requests Account Identifiers for Other Requests Percentage of other information request where some data was produced
Total 775 924 64% 1,196 1,732 36%
Argentina 0 0 0% 1 2 0%
Australia 20 26 30% 33 57 6%
Austria 1 1 100% 7 7 0%
Bahrain 1 1 0% 0 0 0%
Belgium 4 4 100% 29 36 0%
Canada 197 236 71% 29 70 59%
Denmark 2 2 50% 38 57 0%
Estonia 0 0 0% 1 1 0%
Findland 3 4 33% 3 1 0%
France 66 87 52% 94 107 49%
Germany 96 107 63% 149 197 1%
Greece 0 0 0% 2 2 0%
Hungary 0 0 0% 1 1 0%
Iceland 2 2 100% 0 0 0%
India 4 5 50% 39 54 0%
Ireland 4 5 50% 3 6 0%
Israel 6 7 50% 0 0 0%
Italy 0 0 0% 1 1 0%
Jordan 1 1 0% 5 5 0%
Macedonia 0 0 0% 1 1 0%
Malaysia 0 0 0% 1 1 0%
Maldives 0 0 0% 1 1 0%
Malta 0 0 0% 2 2 0%
Mexico 0 0 0% 1 2 0%
Netherlands 21 26 76% 2 2 0%
New Zealand 0 0 0% 5 9 0%
Norway 9 7 44% 55 66 0%
Pakistan 0 0 0% 1 1 0%
Poland 3 5 33% 11 19 0%
Qatar 7 7 43% 2 0 0%
Romania 0 0 0% 2 3 0%
Singapore 0 0 0% 2 2 0%
Slovenia 0 0 0% 6 7 0%
Spain 0 0 0% 1 1 0%
Sweden 6 10 33% 31 55 0%
Switzerland 10 13 60% 17 30 0%
Turkey 0 0 0% 1 1 0%
United Arab Emirates 8 10 38% 0 0 0%
United Kingdom 304 358 68% 613 919 60%

United States National Security Requests

Requests for User Information pursuant to national security legal process.

National Security Requests Account Identifiers*
NSLs and FISA Orders/Directives 0-249 1250-1499

Government Content Removal Requests

This category identifies demands by a government entity to remove content that would otherwise be permissible under our Terms of Service or Community Guidelines.

Removal Requests Percentage of requests where some content was removed
0 N/A

Note: Although we do not formally track when we remove content that violates our policies when a request has been made by a governmental entity, we believe it is an extremely rare occurrence. When we believe it is necessary to restrict content that is deemed unlawful in a particular country, but does not otherwise violate our policies, we seek to restrict access to it geographically when possible, rather than remove it globally.

This category identifies demands by a government entity to remove content that would be a violation under our Terms of Service or Community Guidelines.

Country Number of requests Number of posts removed or restricted or number of accounts suspended
N/A N/A N/A

Copyrighted Content Takedown Notices (DMCA)

This category reflects any valid takedown notices we received under the Digital Millennium Copyright Act.

DMCA Takedown Notices Percentage of requests where some content was removed
57 43.8%
DMCA Counter-Notices Percentage of requests where some content was reinstated
0 0%

* “Account Identifiers” reflects the number of identifiers (e.g. username, email address, phone number, etc.) specified by law enforcement in legal process when requesting user information. Some legal process may include more than one identifier. In some instances, multiple identifiers may identify a single account. In instances where a single identifier is specified in multiple requests, each instance is included.