If you are located in any of the countries listed below when you submit an order for Snap to run a Creative Tool, or are using the Services on behalf of a business with its principal place of business located in any of the countries listed below, the additional terms listed for that country apply to you. If you are located in the European Union when you submit an order for Snap to run a Creative Tool, or are using the Services on behalf of a business with its principal place of business located within the European Union, the European Union terms apply to you in addition to any terms specific to your country.
For individual consumers (not businesses): for details regarding dispute resolution, please follow this link to the EU Commission’s Online Dispute Resolution Platform http://ec.europa.eu/consumers/odr/.
If you are using the Services on behalf of a business located in the European Union other than in the United Kingdom, you agree to provide us the full legal name of your business, your business address, and your valid VAT ID number at the time you submit your order for Snap to run a Creative Tool. You are responsible for self-assessment and should account for VAT via the reverse charge (as applicable).
In relation to Section 8 of these Terms, in addition to the contractual right to cancel under that Section, if you are a consumer located in the European Union when submitting an order for Snap to run a Creative Tool and you have submitted a Personal Custom Creative Tool, you have a statutory right to change your mind within 14 days from the date of your purchase or the date of renewal of an automatically renewing Creative Tool, as applicable (the “cancellation period”). However, as explained below, you will no longer have the statutory right to change your mind once the Creative Tool has started to run on the Services following purchase or renewal. By instructing Snap to start running the Creative Tool prior to the expiry of the cancellation period, and provided you have not cancelled the Creative Tool prior to the Creative Tool running on the Services, you expressly consent to Snap making the Creative Tool available on the Services within the cancellation period and acknowledge that once the Creative Tool starts running, you will lose your statutory right to cancel. To cancel the Creative Tool before Snap makes it available on the Services, you just need to let Snap know that you have decided to cancel in the manner explained in Section 8(b) of these Terms or by completing and sending us the cancellation form below. Once we receive your cancellation, we’ll send you an email confirmation. If you cancel the Creative Tool in accordance with these Terms, you’ll receive a full refund of payments you already made for that Creative Tool.
Cancellation Form
To Snap Group Limited,
Address: Snap Group Limited Custom Creative Tools Support, 7-11 Lexington Street, London W1F 9AF, United Kingdom Email: create-support@snap.com
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service [*],
Ordered on [*]/received on [*],
Name of consumer(s),
Address of consumer(s),
Signature of consumer(s) (only if this form is notified on paper),
Date
[*] Delete as appropriate
In relation to Section 2 of these Terms, as to moral rights, you consent to Snap doing or omitting to do any acts that would otherwise infringe your moral rights or equivalent rights you may have in the Asset throughout the world.
Non-Excludable Guarantees: Nothing in these Terms (including Section 8(c)) limits, excludes, or modifies any statutory consumer guarantees or any implied condition or warranty the exclusion of which from these terms and conditions would contravene any statute or cause any part of these terms and conditions to be void.
In relation to Section 6 of these Terms, for Personal Custom Creative Tools and Business Custom Creative Tools, the total purchase price shown in the purchase tool is net of any withholding income tax, ISS, or any other tax that you may be required to collect, remit, or withhold. Please consult your tax adviser to determine whether you are required to collect, remit, or withhold any withholding income tax, ISS, or any other tax with respect to the Personal Custom Creative Tool or Business Custom Creative Tool. You agree to collect, remit, or withhold any such taxes as required by law.
For Quebec residents: Section 15 of these Terms is inapplicable to Quebec resident consumers.
You agree that these Terms and any documents and correspondence in connection therewith will be drawn up in English only. Vous convenez que ces conditions et tous les documents et de la correspondance s’y rattachant seront rédigés en anglais seulement.
Nothing in these Terms will affect your legal rights and remedies provided to you under French consumer law.
Under French law, we must remind you of articles L215-1 to L215-3 and L241-3 of the French consumer code:
For services agreements entered into for a limited duration with an automatic renewal clause, the professional service provider shall inform the consumer in writing, by a letter or an email, three months at the earliest, and one month at the latest, before expiry of the period during which renewal can be declined, of the option to refrain from renewing a contract with an automatic renewal clause that he has entered into. Such information, conveyed in a clear and intelligible manner, mentions the deadline for non-renewal in a visible frame.
When such information has not been sent to him pursuant to the provisions of the first paragraph, the consumer can to terminate the contract for free, at any time on or after the renewal date.
Any advances made after the last renewal date or, in the case of unlimited duration contracts, after the date on which the initial limited duration contract was converted, shall be reimbursed within thirty days of the cancellation date, after deduction of the sums corresponding to performance of the contract up to that date.
The provisions of this article apply without prejudice to other specific provisions applicable to some types of contracts in terms of consumer information.
The provisions of this chapter do not apply to drinking water and sanitation operators.
The provisions of this chapter also apply to contracts between professionals and non-professionals.
Failing reimbursement as stipulated under article 2015-1 above by the professional, the sums due shall bear interest at the legal rate.
Nothing in these Terms will affect your legal rights and remedies provided to you under Swedish consumer law including the Consumer Contract Terms Act (1994:1512), the Distance and Off-premises Contract Act (2005:59), the Consumer Sales Act (1990:932).
Nothing in these Terms will affect your legal rights and remedies provided to you under U.K. consumer law including the Consumer Rights Act 2015. For detailed information about your consumer rights, please visit the Citizens Advice website at www.adviceguide.org.uk or call 03454 04 05 06.
